This is a rant, you have been warned!
While I am fully aware that I am not 20, I am also fully aware I don't look my age. I get mistaken all the time for being much younger which is fine, it doesn't bother me. I attribute this to wearing a ton of sunscreen and only wearing makeup for special times (not daily), oh and good genes (thanks mom and dad). It also helps that I am small-ish, I guess.
With that said I don't like shopping in the "women's department" at most stores. Misses/Juniors (yes I still shop there sometimes)/trendy. I will go nude before I put on mom jeans and a weird fitted floral patterned t-shirt. I do tend to buy things that aren't OVERLY trendy so they usually last a couple seasons without looking completely dated. Well I cleaned out my closet the other day and decided I'd try out one of those second hand stores that buys your old (gently used) clothes back from you (versus just dropping it all at Goodwill).
I take very good care of my clothing so most still looks new and its not like Walmart brand, they are nice (mostly trendy) clothes. I brought a sack of crap to one of these stores and they were all "oh wow, okay give us a couple hours as we have a lot of peeps in front of you". So I did. And when I went back this tween with an attitude handed me my sack of crap back and said (with mock sweetness) "oh sorry, I didn't see anything we could buy." That was fine, I don't mind that. But she didn't stop there. No, then she said "it's just the brands are kind of *whispers* old." I am distracted "yea, ok. yea, whatever" thinking its because the styles are a couple years old and because I have two more stops to make before I go home. Then it hit me. Wait...what?!? What you mean the styles are "old"?!? She said "well we cater to a VERY young crowd and they don't wear THOSE brands." So I looked in the bag making sure it wasn't the one I was supposed to bring to Goodwill (those clothes, I can understand them not taking) but no it was the correct bag. And you know I am not one to cause a scene but come on. So I pulled out a BCBG dress, that I've worn twice and said "Are you serious? You are telling me BCBG isn't good enough for your store...?" She retracted and said "oh no, we don't take semi-formal/formal attire anymore". Um you couldn't have said that FIRST?!? So I dug further and pulled out an adorable Guess Romper *raised eyebrow* "Guess isn't good enough then?" She started stumbling over herself. So I asked, "did you even look in the bag?" *stuttering*.
Then her manager (maybe) walked up and was sweet as sugar saying "we aren't really accepting ANY women's clothing, we are stocked (pointing at a sign that was WAY above my point of view). But men's clothing and accessories, those we need." That is 100% fine with me and I said so but I was irritated with the way it was handled. Why couldn't that little girl say "sorry we aren't taking women's clothing at the moment" that is polite, instead of insulting me (because lets be real, you only say that if you are trying to be an @$$), saying my "style" was too old. I have a feeling they really didn't look in the bag because of the way I was dressed when I walked in. I was dressed for work which does have an "older" style, because ya know I have restrictions on what I can wear and whatnot.
I was just flabbergasted at the way it was handled. Kudos to the manager for trying to make it better but they lost a customer. I used to shop there and I can tell you with 100% certainty I will never step foot in there again (and yes I did politely voice that before I left). There are ways to handle customers without putting them down. Being a brand snob or judging someone on their appearance is not really how it should be handled. Maybe I should try one of the national chains and see if they are more professional. Actually I think I am just going to use the online ones Poshmark, Tradesy, Thread-up, etc.
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