With that said, I don't care how angry you are...you never never NEVER speak like this to a vendor/client/other human being.
A client messed up. Not a big mess up but an annoyance, EASILY fixable. Except he didn't want to accept he was responsible for creating said annoyance. So he proceeded to lose his f**king mind on the phone. At first he just yelled a lot and spoke over me.
With every shred of patience I could muster I waited until he was done and tried speaking again. After carefully telling him there was an issue but I could fix it, he started screaming at me that I TOLD him to do it that way. Ummm no I didn't. Yes, you did. Right, lets agree to disagree and get this fixed.
But it didn't stop there. As I was actively trying to find a feasible solution he was flipping out about how stupid we are, how stupid our system is, how inconvenient it is that he has to do all the work to fix HIS mistake. I ignored the slimy dick socket while I chatted online with my CSR.
Then I hear him pull the phone away from his ear and growl like a f**king psychopath. He came back and asked if I was going to attempt to fix it or if I fell asleep.
I calmly responded with "I am chatting with a CSR right now to come up with the best solution." He pulled the phone away AGAIN and growled like a rabid dog, came back and yelled "well I didn't f**king know that now did I?!?!?"
To which I replied, I got tired of you "speaking" over my explanations and decided to just fix it. The insecure crotch goblin did his best impression of Beast roaring into the phone and screamed "you can't speak to me like that you ignorant c**t!!!!!!!!!!!"
I immediately hung up the phone and told my boss. Me and my CSR implemented the solution but I still needed to tell him it was fixed. Before I could think about just sending an email my phone rang.
I answered sweet as pie to a fuming psychopath who demanded to speak to my boss. Sure, whatever. My boss came on the line and introduced HERself. The infected whale vagina says eerily calm, "I said I wanted to speak to the boss not another b**ch playing boss".
The call was immediately terminated.
My boss called his boss...hilarity ensued. Mainly because that white trash taint monster tried to deny EVERYTHING. Um sir, remember when you called in and the automated assistant said "this call may be recorded for quality assurance". Yea, you were recorded.
I may have gotten someone fired and honestly I don't f**king care. Yes, I know I am being insulting here but I didn't say it to him or his boss...therefore I win the decent human award for the day.
Lesson of the Day: Don't speak poorly to people and if you do for whatever reason make sure you aren't being recorded...dip$hit! What is wrong in your life that you feel like that was an acceptable response to "I f**ked up and need your help".