I don't...I don't understand...no comprendo...estoy confundida

I am really trying not to be nit picky but I really think some people need to re-evaluate their jobs.  Seriously, if the highlight of your day is calling me to tell me you are going to send me an email something is off.  If you like talking to me, fine whatever but if you are going to email info over to me, um, just do it.  I don't need to be forewarned.  I am not just sitting here waiting for people to call me.  I have stuff going on but I am required to answer the phone.  So you are stopping me from helping others with your unnecessary call.  Plus, 99.9% of the time I need it in writing anyway so calling me before hand is just delaying what you need to get done because while you are calling, others are emailing me their requests and they are in cue before you now. 

Also, if you send me an email courtesy says wait an hour (at least) before following up.  Don't hit send and then call me.  Mainly because more than half the time I don't have it yet.  Firewalls, etc. can cause a bit of a delay.  So you are calling me saying "hey I sent you an email" and I am going "um no you didn't".  Then I am frantically searching thinking I deleted it or missed it and then you say "oh like I just sent it".  Alright, you could have started out with that.  If its an emergency, send it *URGENT* High Priority.  It will jump to the top of my list and I will reply saying "got it, I will let you know once completed".  Calling right after you send it does nothing but waste both our time. 

I guess it just baffles me.  I am all about email, mainly because I have a record of what is said.  If I need to I will call but then I usually follow up with an "per our conversation" email.  That is mainly just a courtesy to make sure we all heard the same thing.

My point is why call to tell me you are or have emailed me???  My voice isn't that pretty.  I sound like a hyper 12 year old most days.  Tiny voice for a tiny person.  Yes, I do joke around with the ones that call and make them and myself laugh which is fun but now I can't go to lunch because I spent 10 minutes on the phone so you could explain the situation, unfortunately I still need it in an email before I can do anything and apparently it is an Emergency...must be done ASAP.  Eh, who needs to eat....