So this amazing thing...technology. You can go online, see whats in stock at your local store, order it, and it should be ready in a timely manner. OMG so cool...I hate shopping.
So I did this. I went online found things in stock and paid for them. 3.25 hours later I still don't have a "hey your order is ready text/email". Hmmmmm. So I called. Most places that offer this service do it within an hour.
The Customer Service lady says "Hmmm, they usually do it within an hour. We don't get that many yet, its a newer service and I am pretty sure you are the only one. Yea, Ima be honest with you, they probably forgot to check the cue. I'll get them on the phone." Kk.
Other lady: Mmmmm hmmmm did you get an email saying it was ready?
Me: No.... (whats with the attitude???)
Other lady: Well then it isn't ready.
Me: Okaaaaay...I got that. I was wondering how long it normally takes.
Other lady: You see once we get it we have to put it in to process it, then we have to go on the floor and find it. Then we tell you its ready.
Me: Right, I understand the process but how long does that take?
Other lady: Once we get it we have to put it in to process it, then we have to go on the floor and find it. Then we tell you its ready.
Me: *getting irritated* Yes, yes but I ordered it 3.5 hours ago now and....
Other lady: *hand to God she said* Once we get it we have to put it in to process it, then we have to go on the floor and find it. Did you get an email? No. So it isn't ready.
Me: But the first lady said I am the only online order and it usually only takes an hour to....
Other lady: You will get an email *click*
WHAT THE ACTUAL F**K?!?!? Clearly someone didn't do their job...or didn't want to do their job. So yea I don't like being a B**ch BUT $hitty customer service is my PET PEEVE. Therefore I am filing a complaint with corporate. I shop at this store all the time...makes me want to reconsider.
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